Agentic Automation is here, but your Processes Decide Whether it Pays Off

For most of the past few years, “AI at work” meant one thing: text. It drafted emails, summarized long documents, and answered questions. Useful, but fundamentally passive, it waited for a prompt and handed back words. Someone still had to read the output, decide what to do, and actually do it.
Less Administrative Burden in Healthcare Starts Not With Systems, but With Insight

Pressure on healthcare continues to increase. At the same time, there is growing awareness that healthcare professionals spend too much time on administration. The ambition to significantly reduce the time spent on record-keeping sounds both logical and urgent, but in practice it is less straightforward than it may seem.